Franchise location launch
SEO, local listings & paid media
A 30-day program run identically at every new Southern Luv BBQ franchise: location page, Google Business Profile, 40 local directories, review engine and paid media — all live on opening day. Section 01 is what we need from you, and by when. Nothing after it can start without it.
What we need from you
due T-12 · red items block the launchThree deliveries. The data pack by T-12, the accounts and access by T-10, the photo shoot on T-5. Items marked blocks stop the launch: the profile cannot be verified and the page cannot go live without them.
A · Data pack — due T-12
B · Accounts & access — due T-10, all in the client's name
We hold access, never ownership. Every account is created in Brand HQ's or the franchisee's name with the agency added as manager or partner, so nothing has to be rebuilt if the relationship — or the franchisee — changes.
| Account | In whose name | Our access | Why |
|---|---|---|---|
| Domain & DNS | Brand HQ | DNS editor | Location pages live on the brand domain, never a franchisee microsite |
| Google Business Profile | Brand HQ location group; franchisee manager | Manager | Reviews and rankings survive an ownership change |
| Location email addresses | Brand HQ, brand domain | Delegated | Every account below registers to these — staff turnover never locks anyone out |
| Google Analytics 4 | Brand HQ property | Administrator | One property, location-scoped reporting |
| Google Search Console | Brand HQ, domain property | Full user | Query history for the whole chain |
| Google Tag Manager | Brand HQ container | Publish | Tracking deployed identically at every location |
| Google Ads account | Franchisee, own card | Linked via our manager account | Spend and conversion history belong to whoever paid |
| Meta Business Manager & ad account | Franchisee | Partner access | Pixel and audience history stay with the store |
| Facebook location page | Brand HQ structure; franchisee admin | Admin | One review stream per location, consistent naming |
| Instagram profile | Brand HQ naming convention | Contributor | Protects the brand from squatted handles |
| Yelp | Franchisee, brand-domain email | Manager | Yelp binds to the claiming email — a personal address is a future lockout |
| Apple Business Connect | Brand HQ, brand level | Manager | Apple Maps is chain-managed |
| Bing Places | Brand HQ | Manager | Feeds Bing and Copilot local answers |
| Toast / POS & online ordering | Franchisee | Read + menu edit | Order attribution |
| DoorDash / Uber Eats / Grubhub | Franchisee | Store manager | We optimize the storefront, they hold the contract |
| Call tracking numbers | Franchisee, with a port-out clause | Admin | Public numbers must be portable to the client on day one of any exit |
| Review platform seat | Brand HQ | Operator | Review history is a brand asset |
| Photo & video library | Brand HQ, full buyout | Contributor | Assets outlive campaigns and agencies |
| Credential vault | Brand HQ, per-location shared vault | Member | No credentials in email or chat, ever |
Two contract-level rules. A franchisee never registers their own domain for their store — it competes with the brand page and neither ranks. A call tracking number is never the primary phone on a listing — it fractures the citation record across the web.
C · Photo & video — one shoot day at T-5
Shoot to the brand direction: visible smoke, wood and metal trays, hands in frame, saturated bark and char, warm side light. No flat overhead minimalism, no cool cast, no empty plates. Photographer contract must include a full buyout to Brand HQ — perpetual, worldwide, transferable.
| Set | Min. | Must include |
|---|---|---|
| Exterior, daylight | 8 | Storefront straight-on with signage, corner approach, door, parking, patio, street context, pylon sign, legible building number |
| Exterior, dusk | 4 | Lit signage and window glow — these outperform daylight shots on the profile |
| Interior | 10 | Dining room wide, order counter, menu board, booth, bar, decor wall, communal table, patio, view from the door |
| Food heroes | 24 | Top 12 sellers at two angles: brisket, ribs, pulled pork, the Cuban, signature sandwiches, sides, sauces, jerky |
| Craft & process | 6 | Pecan wood stack, loading the smoker, bark close-up, slicing, saucing, steam |
| Team & people | 6 | Pitmaster portrait, staff at the counter, owner, hands serving, guests eating — model releases signed |
| Catering setup | 5 | Chafing spread, boxed office lunch, wedding buffet, branded packaging, delivery setup |
| Brand marks | 3 | Square logo 720×720+, cover 1080×608, social share 1200×630 |
| Menu flats | 2 | Printed menu and menu board, straight-on and legible |
| Vertical video | 6 | 15–30s clips at 1080×1920: smoker open, slicing, tray build, walk-in POV, staff greeting, arrival |
| 360 interior tour | 1 | Google Street View trusted capture — publishes straight to the profile |
Spec: JPEG, sRGB, 2048px masters, under 5MB. No filters, borders, watermarks or text
overlays on anything going to Google or Yelp — they get rejected. EXIF intact. Named
slbbq-{city}-{category}-{nn}.jpg. RAW files delivered and archived.
30-day timeline
counted from opening day, D0Three weeks of preparation before the doors open, because a Google profile can only be verified once there is signage and a working interior — and verification is the item that can slip a week.
The 40 local directories
submitted in tier orderTier order matters: the maps and aggregator tier feeds most of the long tail automatically. Getting those ten right before building the rest is the difference between 40 consistent citations and 40 conflicting ones.
| # | Directory | Tier | Owner | Cost | Why |
|---|---|---|---|---|---|
| 1 | Google Business Profile | Maps | HQ | free | The largest single source of local discovery |
| 2 | Apple Business Connect | Maps | HQ | free | Apple Maps and Siri — default on every iPhone in the trade area |
| 3 | Bing Places | Maps | HQ | free | Bing Maps, Windows search, Copilot local answers |
| 4 | Facebook location page | Maps | HQ | free | Top-three branded result and a second review stream |
| 5 | Instagram business profile | Maps | HQ | free | Location tag and visual proof |
| 6 | Yelp | Maps | FR | free | #2 restaurant review destination; feeds Apple Maps |
| 7 | Foursquare / Placemakers | Aggregator | AG | free | Powers location data in hundreds of apps |
| 8 | Data Axle | Aggregator | AG | free | Primary US business data aggregator |
| 9 | Neustar Localeze | Aggregator | AG | paid | Second major aggregator; skipping it leaves stale data circulating |
| 10 | HERE Maps | Aggregator | AG | free | In-car navigation and delivery routing |
| 11 | Toast first-party ordering | Ordering | FR | POS | Highest-margin path; every listing points here |
| 12 | DoorDash | Ordering | FR | commission | Its own search engine with real query volume |
| 13 | Uber Eats | Ordering | FR | commission | Same, plus Google profile integration |
| 14 | Grubhub | Ordering | FR | commission | Strong in office and campus lunch |
| 15 | ezCater | Ordering | FR | commission | Dominant corporate catering marketplace; highest ticket value |
| 16 | TripAdvisor | Discovery | AG | free | Ranks for "best BBQ in {city}"; captures visitors |
| 17 | Restaurant Guru | Discovery | AG | free | Ranks well on dish-level and near-me queries |
| 18 | MenuPix | Discovery | AG | free | Menu-level indexing for "{dish} near me" |
| 19 | AllMenus | Discovery | AG | free | Long-standing menu aggregator with durable rankings |
| 20 | Sirved | Discovery | AG | free | Menu and photo directory ranking on local dish queries |
| 21 | The Knot | Catering | FR | paid | Wedding catering — highest average ticket in the program |
| 22 | WeddingWire | Catering | FR | paid | Same network, separate audience and SEO footprint |
| 23 | Eventective | Catering | AG | paid | Corporate and private event leads |
| 24 | Thumbtack | Catering | FR | per lead | Pay-per-lead catering to fill the early calendar |
| 25 | Nextdoor Business | Local | AG | free | Neighborhood word of mouth — fastest early channel |
| 26 | Alignable | Local | AG | free | Local B2B network; office catering starts here |
| 27 | LinkedIn company location | Local | HQ | free | Corporate catering credibility and hiring |
| 28 | Better Business Bureau | Local | FR | paid | Authoritative link and a trust signal for catering buyers |
| 29 | Local Chamber of Commerce | Local | FR | paid | Strongest local link available, plus referral traffic |
| 30 | City / county tourism board | Local | AG | free | High-authority dining directory placement |
| 31 | Yellow Pages (YP.com) | Citation | AG | free | Legacy but heavily indexed on branded search |
| 32 | Superpages | Citation | AG | free | Same network, separate index footprint |
| 33 | Citysearch | Citation | AG | free | Long-tail city queries |
| 34 | Manta | Citation | AG | free | Small-business directory with solid authority |
| 35 | MerchantCircle | Citation | AG | free | Citation consistency and a followed link |
| 36 | Hotfrog | Citation | AG | free | Indexed profile with a usable description field |
| 37 | Cylex | Citation | AG | free | Fast to publish, adds NAP corroboration |
| 38 | Brownbook | Citation | AG | free | Open data directory that feeds other aggregators |
| 39 | EZlocal | Citation | AG | free | Local citation with category and photo support |
| 40 | ShowMeLocal | Citation | AG | free | Rounds out the long-tail corroboration set |
Added in month two: Waze, TomTom, Zmenu, Beyond Menu, Yellowbot, Tupalo, iBegin, Local.com, plus the market-specific placements found in recon — the local paper's dining guide, the university's off-campus list, hospital and corporate-park vendor lists. Those usually beat any national directory for real traffic.
Paid media & targets
measured against the T-18 baseline| Campaign | Platform | Optimizes for | Launch budget |
|---|---|---|---|
| Brand defence | Google Search | Calls, direction requests | 10% |
| Non-brand local | Google Search | Order clicks, calls | 25% |
| Catering intent | Google Search | Catering form submits | 20% |
| Performance Max, store goals | Store visits, orders | 20% | |
| Opening awareness, 3-mile radius | Meta | Reach, offer redemption | 15% |
| Catering lead form | Meta | Qualified catering leads | 10% |
| Target | Day 30 | Day 90 |
|---|---|---|
| Map pack top-3 on head terms | 3 of 10 | 7 of 10 |
| Average map rank across the grid | ≤ 8.0 | ≤ 4.5 |
| Google reviews / rating | 25 · ≥ 4.6 | 90 · ≥ 4.7 |
| Calls from the profile | 150 / mo | 400 / mo |
| Direction requests | 400 / mo | 1,100 / mo |
| Catering leads · cost per lead | 15 · ≤ $35 | 45 / mo · ≤ $22 |
| Live citations verified | 40 / 40 | 50+ |
| Location page LCP, mobile | < 2.5s | < 2.0s |
What the franchisee has on day 30
- A verified profile with 46+ photos and a 360 tour
- A location page indexed and ranking on brand + neighborhood
- 40 verified live listings with a URL log
- Ordering, delivery and catering channels optimized
- An automated review engine already producing reviews
- Six live campaigns with 30 days of conversion data
- A before/after ranking report against a real baseline
- Every account in their name, credentials in hand
Monthly from month two
- 2 profile posts a week; 10 photos and 4 vertical videos
- All reviews answered inside 24 hours
- Geo-grid scan and citation health monitor
- 1 supporting content piece, 5 local link opportunities
- Ads optimization and competitor watch
- One report and one call
Investment
per locationInternal — replace these figures with the agreed rate card before this page goes to a client.
| Line | Timing | Investment |
|---|---|---|
| Launch program — everything in sections 02–04 | One-time, T-21 → D30 | $3,500 – $5,500 |
| Local SEO retainer | Monthly, from month 2 | $1,200 – $2,000 / mo |
| Paid media management | Monthly | 15% of spend, $750 min. |
| Ad spend — paid by the franchisee directly | Monthly | $1,500 – $3,000 launch · $900 – $1,800 steady |
| Photo & video shoot with full buyout | One-time, T-5 | $1,200 – $2,400 |
| Paid listings — Localeze, BBB, Chamber, The Knot, WeddingWire, Eventective | Annual | at cost |
| From the third location, templates carry over | — | −20% launch fee |
What stalls a launch
and how each is defused| Risk | Mitigation |
|---|---|
| Google verification rejected or delayed | Started at T-7, not launch week. Signage installed before the video, lease and utility bill ready, two appeal cycles budgeted. |
| A stale listing from the previous tenant | The T-17 address audit exists for this. Removals filed before we create anything new. |
| Opening date moves | Ads stay paused until the franchisee confirms in writing; the profile opening date is updated the same day. |
| Data pack arrives late | Hard gate at T-8 with escalation to Brand HQ. Nothing is silently absorbed by the agency. |
| Menu or prices change after listings are built | Menu freeze at T-12; later changes are a scheduled sync task, not an emergency. |
| Early one-star reviews from opening-week service | The review ask starts on day one so volume dilutes early noise; every review answered within 24 hours. |